Enterprise ITSM Leader

ServiceNow Course with Placement Support

The world's leading ITSM platform. Automate workflows, manage incidents, optimize IT.

14 LPA
Highest Package
100+
Hiring Partners
Live
ITSM Projects
100%
Placement Support*

Why ServiceNow?

The enterprise standard for IT service management.

Complete ITSM Platform

ServiceNow powers IT operations for Fortune 500 companies. Manage incidents, changes, assets, and automate workflows - all in one platform.

🎫 ServiceNow Modules
• Incident Management
• Change Management
• CMDB (Asset Tracking)
• Service Catalog
• Workflow Automation

Low-Code

Build powerful workflows with Flow Designer. Minimal coding required for most tasks.

High Demand

ServiceNow professionals are in extreme demand. Every enterprise needs ITSM specialists.

Every Enterprise Uses ServiceNow

From IT to HR to Customer Service, ServiceNow is expanding beyond ITSM. Unlimited career growth.

ITSM Admin
Developer
Architect

The ServiceNow Curriculum

From ITSM basics to advanced automation.

Fundamentals

  • Introduction to IT Service Management (ITSM)
  • Overview of ServiceNow Platform
  • ServiceNow Architecture
  • Cloud & SaaS Concepts
  • Navigation & User Interface

Administration

  • Instance Setup & Configuration
  • Users, Groups, Roles
  • Access Control Lists (ACLs)
  • Update Sets
  • Plugins & Applications

Data Management

  • Tables & Fields
  • Dictionary Entries
  • Relationships
  • Data Import (Import Sets)
  • Transform Maps

Processes

  • Incident Management Process
  • Problem Management
  • Change Management
  • Release Management

Service Catalog

  • Catalog Items
  • Record Producers
  • Order Guides
  • Request Fulfillment
  • Workflow Automation

Automation

  • Flow Designer
  • Workflow Editor
  • Business Rules
  • Script Includes
  • Scheduled Jobs

Scripting

  • JavaScript Basics
  • Client Scripts
  • Server-side Scripting
  • UI Policies
  • Glide API

Integrations

  • REST & SOAP APIs
  • IntegrationHub
  • MID Server
  • Third-party Integrations

Reporting

  • Reports Creation
  • Performance Analytics
  • Dashboards
  • KPIs & Metrics

CMDB

  • Configuration Management Database (CMDB)
  • Asset Management
  • Discovery & Service Mapping

Security

  • Security Best Practices
  • Compliance
  • Data Protection

App Engine

  • App Engine Overview
  • Creating Custom Applications
  • UI Builder
  • Testing & Deployment

Your 5-Month Journey to Success

A structured, intense, and outcome-oriented roadmap designed to take you from novice to professional.

Month 1

Admin (Config)

Master the CRM (Sales/Service Cloud) without writing a single line of code.

Objects & FieldsSecurity ModelReports/DashboardsValidation Rules
Month 1.5

Automation

Automate business processes using Flows and Approval Processes.

Flow BuilderProcess BuilderApproval ProcessWorkflows
Month 2

Development (Apex)

Backend programming with Apex. Triggers, Classes, and Test methodology.

Apex SyntaxTriggersSOQL/SOSLAsynchronous Apex
Month 2.5

Lightning (LWC)

Build modern UIs with Lightning Web Components (LWC).

LWC FrameworkJS ES6+Lightning Data ServiceEvent Handling
Month 3

Certification

Prep for Admin (ADM-201) and Platform Developer 1 (PD1).

ADM-201 PrepPD1 PrepSuperbadgesInterview Q&A
Industry Standard Tools

Master the Tools of the Trade

Get hands-on experience with the practical tools and platforms used by top engineering teams worldwide.

ServiceNow Platform

Platform

ITSM

Management

CMDB

Assets

Flow Designer

Automation

IntegrationHub

Integration

Slack

Communication

Jira

Project Mgmt

GitHub

Version Control

Git

Version Control

OpenAI

AI Assistant

Gemini

AI Assistant

Zoom

Communication

Real World ServiceNow Projects

Build enterprise-grade IT service management solutions.

🎫 Incident Dashboard
P1
P2
ITSM

IT Service Management

Build a complete ITSM solution with incident management, CMDB, and automated workflows.

Incident MgmtCMDBWorkflows
👤
Employee Portal
📋
HR Cases
🤖
Chatbot
Employee Service

Employee Service Portal

Create an employee service portal with HR case management, knowledge base, and AI chatbot.

HR CasesKnowledge BaseChatbot
📦 Asset Inventory
Laptops
Servers
Software
Licenses
Asset Management

Asset Management System

Build an asset management system with discovery, inventory tracking, and lifecycle management.

DiscoveryInventoryLifecycle
Official Certification

Earn a Certificate that
Proves Your Expertise

Upon successful completion of the course and capstone project, you will receive an industry-recognized certification from Aideas Academy.

Verifiable Credential ID
Shareable on LinkedIn & Resume
Lifetime Validity
Accredited by Industry Partners
Aideas Academy Professional Course Completion Certificate
Career Launchpad

We Don't Just Teach.
We Get You Hired.

Our dedicated placement cell works tirelessly to ensure you land your dream job. From resume building to mock interviews, we cover it all.

Resume Building

Craft a world-class resume that stands out. We help you highlight your skills and projects effectively.

  • ATS Optimized
  • Project Highlighting
  • Keyword Strategy

Mock Interviews

Practice with industry experts. Get real-time feedback to crack technical and HR rounds with confidence.

  • Technical Rounds
  • HR Questions
  • Confidence Building
Most Popular

Career Mentorship

1-on-1 guidance from seniors in top MNCs. Map out your career path and meaningful growth strategies.

  • 1-on-1 Sessions
  • Industry Insights
  • Growth Roadmap

Job Alerts

Get exclusive access to our hiring network. We connect you directly with startups and MNCs hiring now.

  • Exclusive Openings
  • Direct Referrals
  • Interview Scheduling
Real Stories, Real Success

Don't Just Take Our Word.
See Their Offer Letters.

Join 1,200+ students who have transformed their careers with our ServiceNow program.

AM
9.5 LPA

Arjun Mehta

Python Developer @ Accenture

I shifted from manual testing to Python development. The Django and API modules are very detailed. I built a complete E-commerce site which impressed my interviewers.

PS
11 LPA

Priya Sharma

Data Engineer @ Deloitte

The combination of Python, SQL, and AWS in this course is perfect for Data Engineering roles. I use the concepts I learned here every single day at my job.

VS
8 LPA

Vishal Singh

Backend Developer @ Zoho

FastAPI coverage was excellent. I learned how to build high-performance APIs and handle async requests. The mock interviews helped me refine my technical answers.

NP
7.5 LPA

Neha Patel

Software Developer @ IBM

I had zero coding knowledge. They started with basic Python and took us to advanced frameworks. The mentorship and code reviews were very helpful.

1,200+
Students Placed
12 LPA
Highest Package
4.5 LPA
Avg. Package
93%
Placement Rate

Frequently Asked Questions

Everything you need to know about the course and billing.

Do I need IT background?

Basic IT knowledge helps, but we teach ITSM concepts from scratch. Many successful ServiceNow professionals come from non-IT backgrounds.

Is ServiceNow only for IT departments?

No! ServiceNow has expanded to HR, Customer Service, Security Operations, and more. It's an enterprise workflow platform.

Which certification should I target?

We prepare you for ServiceNow Certified System Administrator (CSA) first, then Application Developer or Implementation Specialist.

Do you provide ServiceNow instance access?

Yes, you'll get access to Personal Developer Instances (PDIs) for hands-on practice throughout the course.

Do you provide placement assistance?

Yes, we provide resume building, ServiceNow project portfolio, mock interviews, and job referrals for ServiceNow roles.

Transform IT Operations

Master ServiceNow and become an enterprise ITSM specialist.

WhatsApp Us+91 79930 49985