Transforming Patient Care

Salesforce Health Cloud Training

The world's #1 CRM for Healthcare. Learn to connect patients, providers, and payers using Salesforce Health Cloud.

Start Date
New Batches Starting Soon
Duration
2 Months
Format
Online & Classroom

Why Health Cloud?

The healthcare industry is digitizing rapidly. There is a huge shortage of consultants who understand both Salesforce and Healthcare.

Patient 360 Degree View

Move beyond basic records. See a patient's entire journey: clinical data, insurance plans, medications, and appointment history in one dashboard.

Patient: Sarah Jones (ID: P-90210)
Alert: Missed cardiology appointment.
Action: Auto-scheduled follow-up call.
Care Plan: Diabetes Management (Active)

Care Management

Learn to configure Care Plans. Help providers track patient progress, manage tasks, and intervene when health metrics drop.

Clinical Data

Understand HL7 and FHIR standards. Learn how Health Cloud integrates with Electronic Health Records (EHR) like Epic and Cerner.

Domain Expertise

You don't just learn a tool; you learn a domain. We teach you US Healthcare basics (Payer, Provider, Claims) alongside the software.

HIPAA Compliance
FHIR Standards

The Health Cloud Curriculum

From Patient Intake to Insurance Claims.

Health Cloud Basics

  • What is Health Cloud?
  • Health Cloud vs Sales/Service Cloud
  • Industry Trends & Digital Transformation

Key Use Cases

  • Providers & Payers
  • Pharma & Life Sciences

Data & UI

  • Objects, Fields, Relationships
  • Profiles, Roles, Permissions
  • Lightning Experience Overview

Automation & Reporting

  • Reports, Dashboards, List Views
  • Introduction to Flow & Process Automation

Data Models

  • Health Cloud Data Model
  • Person Accounts & Contact-Centered Arch
  • Clinical Data Model & Standard Objects

Patient Management

  • Health Cloud Console
  • Patient 360 View & Timeline
  • Care Plans & Care Teams

Care Planning

  • Creating & Managing Care Plans
  • Assigning Care Team Members
  • Tasks, Goals, Interventions

Risk & Alerts

  • Risk Stratification
  • Utilization Management
  • Alerts & Notifications

Customization Tools

  • Custom Fields, Objects, Layouts
  • Lightning App Builder for Health Cloud

Workflows

  • Business Rules for Clinical Workflows
  • Custom Flows for Patient Engagement

Standards & Tools

  • HL7 & FHIR Overview
  • Mulesoft with Health Cloud
  • API Management

Integration Scenarios

  • EHR & External System Integration
  • Real-Time & Batch Scenarios

Digital Front Door

  • Experience Cloud for Patient Portals
  • Appointment Scheduling
  • Communication Tools

Access & Consent

  • Mobile Access & Messaging
  • Consent Management & Preferences

Regulations

  • HIPAA, HITRUST, GDPR Basics
  • Securing Health Data

Security Features

  • Data Sharing & Field-Level Security
  • Audit Trail & Encryption

Analytics

  • Clinical Reports & Dashboards
  • Population Health Insights
  • Risk & Utilization Tracking

Project Components

  • Design Health Cloud App
  • Patient 360, Care Plans, EHR Integration
  • Reporting, Portals, Communication

Final Demo

  • UseCase Walkthrough
  • Provider, Care Team, Patient Views
Industry Standard Tools

Master the Tools of the Trade

Get hands-on experience with the practical tools and platforms used by top engineering teams worldwide.

Health Cloud

Platform

Salesforce

Platform

VS Code

IDE

Slack

Communication

Jira

Project Mgmt

GitHub

Version Control

Git

Version Control

OpenAI

AI Assistant

Gemini

AI Assistant

Zoom

Communication

Build Care Systems

Design solutions that actually save lives by improving care coordination.

Patient Intake Portal

A secure portal where patients can register, upload insurance cards, and view their care team.

Experience CloudFlows

Utilization Management

An internal app for insurance agents to review and approve/deny pre-authorization requests.

Case ManagementSLA Tracking

Remote Monitoring

Dashboard that triggers alerts when a patient's smart device reports abnormal vitals.

IoT IntegrationOrchestrator
Official Certification

Earn a Certificate that
Proves Your Expertise

Upon successful completion of the course and capstone project, you will receive an industry-recognized certification from Aideas Academy.

Verifiable Credential ID
Shareable on LinkedIn & Resume
Lifetime Validity
Accredited by Industry Partners
Aideas Academy Certified Professional
Career Launchpad

We Don't Just Teach.
We Get You Hired.

Our dedicated placement cell works tirelessly to ensure you land your dream job. From resume building to mock interviews, we cover it all.

Resume Building

Craft a world-class resume that stands out. We help you highlight your skills and projects effectively.

  • ATS Optimized
  • Project Highlighting
  • Keyword Strategy

Mock Interviews

Practice with industry experts. Get real-time feedback to crack technical and HR rounds with confidence.

  • Technical Rounds
  • HR Questions
  • Confidence Building
Most Popular

Career Mentorship

1-on-1 guidance from seniors in top MNCs. Map out your career path and meaningful growth strategies.

  • 1-on-1 Sessions
  • Industry Insights
  • Growth Roadmap

Job Alerts

Get exclusive access to our hiring network. We connect you directly with startups and MNCs hiring now.

  • Exclusive Openings
  • Direct Referrals
  • Interview Scheduling

"I work for a large hospital. Learning Health Cloud helped me automate our patient onboarding. I got a 40% raise instantly."

M
Manish T.
Business Analyst, Apollo Hospitals

Frequently Asked Questions

Is this training domain-specific?

Yes. We focus specifically on the Healthcare & Life Sciences (HLS) domain.

Do I need prior Salesforce knowledge?

Yes, you should be at least a Salesforce Admin before taking this specialized course.

Do you cover VELOCITY/OmniStudio?

Yes, we touch upon OmniStudio as it is heavily used in Health Cloud for guided processes.

Join the Industry Leader

Healthcare IT is recession-proof. Secure your future.

+91 79930 49985