Salesforce Agentforce Training
Why Agentforce?
This is the biggest update in Salesforce history. Be the first to master it.
From Chatbots to Agents
Old chatbots followed strict decision trees. Agents use the Atlas Reasoning Engine to understand intent, make a plan, and execute multiple steps to solve a problem.
Low Code Builder
You don't need to be a Python expert. Build powerful agents using natural language and the drag-and-drop Agent Builder.
Future Proof
Salesforce predicts 1 billion agents by 2026. Admins who know Agentforce will be the most valuable assets.
Prerequisites
This is an advanced course. You should have basic knowledge of Salesforce Admin (Objects, Fields, Flows).
The Agent Curriculum
From defining topics to deploying autonomous agents in production.
Ecosystem & Data
- Salesforce Clouds Overview
- Object-Oriented Data Model
- Lightning Experience UI
Tools & Automation
- APIs, Flows, Process Builders
- Developer Console & Setup
Fundamentals
- AI in Customer Relationship Management
- AI Terminology for CRM
Use Cases
- Lead Scoring, Email Automation
- Support Bots, Forecasting
- Designing Smart Workflows
Core Einstein
- Einstein Predictions (Scoring)
- Einstein Bots Setup
- Recommendations & Analytics
Real-Time scenarios
- Forecasting
- Intent Detection
- Smart Suggestions
GenAI Basics
- Introduction to Generative AI
- Prompt Engineering for Einstein GPT
Implementation
- Smart Emails, Summaries
- Embedding in Sales/Service Cloud
- Compliance & Governance
Integration Basics
- OpenAI/ChatGPT APIs
- Connecting via Apex & Flows
- Live API Configuration
Use Cases
- Auto-generated Responses
- Lead Enrichment
- ChatGPT Knowledge Base
- Email Drafting
Design & Build
- Agentforce Bot with GPT/Einstein
- LWC + GPT for UI
- Real-Time Query Handling (Apex+AI)
Extensions
- Console Add-Ons
- Slack/WhatsApp Integrations
Flow Builder + AI
- Case Assignment
- Email Sequences
- Task Creation & Alerts
Advanced Logic
- Triggering AI Responses
- AI-Based Personalization
NLP with GPT
- Tone & Emotion Analysis
- Auto-Classification
Response Logic
- Handling Negative Feedback
- Smart Prioritization
Development
- Full-Stack AI Salesforce Assistant
- Integrate GPT for Decision Support
- Monitoring Dashboard
Deployment
- Real-Time Use Case Demo
Job Readiness
- Resume & LinkedIn for AI CRM
- Project Portfolio Guidance
Interview Prep
- Top AI in Salesforce Questions
- Mock Interviews
Master the Tools of the Trade
Get hands-on experience with the practical tools and platforms used by top engineering teams worldwide.
Einstein Copilot
AISalesforce
PlatformVS Code
IDESlack
CommunicationJira
Project MgmtGitHub
Version ControlGit
Version ControlOpenAI
AI AssistantGemini
AI AssistantZoom
CommunicationBuild Smart Agents
Don't just watch demos. Build agents that actually work.
Service Agent
An agent that handles returns, checks guidelines, and issues refunds without human help.
Scheduling Agent
An SDR agent that qualifies leads via chat and finds a free slot on your calendar to book a meeting.
Pricing Assistant
An internal agent for sales reps that calculates complex discounts based on historical data.
Earn a Certificate that
Proves Your Expertise
Upon successful completion of the course and capstone project, you will receive an industry-recognized certification from Aideas Academy.
We Don't Just Teach.
We Get You Hired.
Resume Building
Craft a world-class resume that stands out. We help you highlight your skills and projects effectively.
- ATS Optimized
- Project Highlighting
- Keyword Strategy
Mock Interviews
Practice with industry experts. Get real-time feedback to crack technical and HR rounds with confidence.
- Technical Rounds
- HR Questions
- Confidence Building
Career Mentorship
1-on-1 guidance from seniors in top MNCs. Map out your career path and meaningful growth strategies.
- 1-on-1 Sessions
- Industry Insights
- Growth Roadmap
Job Alerts
Get exclusive access to our hiring network. We connect you directly with startups and MNCs hiring now.
- Exclusive Openings
- Direct Referrals
- Interview Scheduling
"I've been a Salesforce Admin for 5 years. This course helped me pivot to the future. Agentforce is magic."
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Frequently Asked Questions
Is coding required?
No. Agentforce is primarily a low-code tool. You configure agents using natural language and flows.
Is this training available in India?
We are one of the first institutes in Hyderabad to offer hands-on training on Agentforce.
Do I get a certificate?
Yes, you get a course completion certificate. We also prepare you for the AI Associate certification.
Be the First Mover
The demand for Agentforce skills is about to explode. Get ready now.